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Andaaz

Frequently Asked Questions

What sizes do you offer?

Our shirts are sized by collar measurement, from 14.5 to 17. Check the Size Chart on any product page for a full breakdown of chest, shoulder, sleeve, and length for each size.

How do I know which size to order?

If you know your collar size from a shirt you already own, order the same size. If you're unsure, measure around the base of your neck — that number, rounded up to the nearest half inch, is your collar size.

What payment methods do you accept?

We currently accept Cash on Delivery (COD) and payment via NayaPay. Select your preferred method at checkout.

How long does delivery take?

Standard delivery across Pakistan takes 3–5 business days. Orders within Lahore typically arrive within 1–2 business days.

Is delivery free?

Delivery is PKR 250 on standard orders, and free on all orders above PKR 5,000.

Can I return or exchange an item?

Yes — we accept returns and exchanges within 7 days of delivery, provided the item is unworn, unwashed, and has all original tags attached. Full details are on our Returns Policy page.

How do I track my order?

Once your order is dispatched, we'll send you a tracking number via WhatsApp that you can use directly on the Leopards Courier website.

Do you ship outside Pakistan?

Not currently — Andaaz ships within Pakistan only.

What if I receive a defective or incorrect item?

Contact us immediately on WhatsApp with photos of the item. We'll arrange a replacement or full refund at no additional cost to you.

How do I contact Andaaz directly?

WhatsApp: +92 328 4474964
Email: helloandaaz@gmail.com